Monday, February 6, 2012

Chapter 11 : Information Systems


Example of information systems in any organization:

As a member of the RIM Corporate Information Technology (IT) team, your ideas, experience and dedication will help keep RIM number one in its industry worldwide. You will work closely with industry leaders and take on significant responsibilities early in your career at RIM.
This team supports and delivers IT services, technology and infrastructure to RIM employees worldwide, to allow them to effectively and efficiently provide services, products and support to RIM business units and external RIM customers.
Corporate IT is comprised of a number of teams, including:
Business system implementations and support: This group provides IT customers with the business and information management systems that enable their business processes.
Hosting services provides IT customers with a secure, managed environment to store business-enabling applications and tools. This includes data centre services and web hosting services.
Desktop services and support provides IT customers with the desktop tools required to fulfill their day-to-day responsibilities. This includes standard devices, mobile devices, imaging services, desktop phone services and desktop management.
Shared services provides IT customers with the technical infrastructure required to function in their day-to-day responsibilities. This includes: data LAN, WAN, telephony, storage, Internet/intranet, email and messaging.
Professional services provides IT customers with the technical and professional support services required to maintain their current and meet their future business requirements.

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