Chapter 13: Copyright and Fair Use

The new about the problem of Copyright and Fair Use:

TEL AVIV (MarketWatch) – Apple Inc. filed a lawsuit, charging that Samsung Electronics Co.’s Galaxy Nexus phone violates four of the Cupertino, Calif., tech giant’s patents, weekend media reports say.

TEL AVIV (MarketWatch) – Apple Inc. filed a lawsuit, charging that Samsung Electronics Co.’s Galaxy Nexus phone violates four of the Cupertino, Calif., tech giant’s patents, weekend media reports say. 

The latest suit was filed Feb. 8 in U.S. District Court in San Jose, Calif., and made available Friday, reports say.

The patents in question include one covering the feature called slide to unlock, in which a user opens access to a phone by swiping an image of a button, the reports say.

Another involves data tapping, in which the system can recognize, say, a phone number in an e-mail and enable the user to immediately call that number. Late last year, the U,S. International Trade Commission banned HTC Corp.’s phones that used the feature, and that HTC then developed a workaround for the function.

A third patent violation, Apple charges in the case, involves technology that helps complete partial words that a phone user inputs. And the fourth is tied to Apple’s voice-activated search function called Siri, reports say.

The lawsuit asks the court to block sales of the Galaxy Nexus, which employs Google’s  Android 4.0 operating system, dubbed Ice Cream Sandwich.

A Samsung spokesman couldn’t immediately be reached for comment.

 Source : (Marketwatch)

Chapter 12: Knowledge Management

The example of Knowledge Management (KM):

Think of a golf caddie as a simplified example of a knowledge worker. Good caddies do more than carry clubs and track down wayward balls. When asked, a good caddie will give advice to golfers, such as, "The wind makes the ninth hole play 15 yards longer. " Accurate advice may lead to a bigger tip at the end of the day. On the flip side, the golfer — having derived a benefit from the caddie's advice — may be more likely to play that course again. If a good caddie is willing to share what he knows with other caddies, then they all may eventually earn bigger tips. How would KM work to make this happen? The caddie master may decide to reward caddies for sharing their tips by offering them credits for pro shop merchandise. Once the best advice is collected, the course manager would publish the information in notebooks (or make it available on PDAs), and distribute them to all the caddies. The end result of a well-designed KM program is that everyone wins. In this case, caddies get bigger tips and deals on merchandise, golfers play better because they benefit from the collective experience of caddies, and the course owners win because better scores lead to more repeat business.

Chapter 11 : Information Systems

Example of information systems in any organization:

As a member of the RIM Corporate Information Technology (IT) team, your ideas, experience and dedication will help keep RIM number one in its industry worldwide. You will work closely with industry leaders and take on significant responsibilities early in your career at RIM.

This team supports and delivers IT services, technology and infrastructure to RIM employees worldwide, to allow them to effectively and efficiently provide services, products and support to RIM business units and external RIM customers.

Corporate IT is comprised of a number of teams, including:

Business system implementations and support: This group provides IT customers with the business and information management systems that enable their business processes.

Hosting services provides IT customers with a secure, managed environment to store business-enabling applications and tools. This includes data centre services and web hosting services.

Desktop services and support provides IT customers with the desktop tools required to fulfill their day-to-day responsibilities. This includes standard devices, mobile devices, imaging services, desktop phone services and desktop management.

Shared services provides IT customers with the technical infrastructure required to function in their day-to-day responsibilities. This includes: data LAN, WAN, telephony, storage, Internet/intranet, email and messaging.

Professional services provides IT customers with the technical and professional support services required to maintain their current and meet their future business requirements.